Hello,

In keeping with our practice, this issue of Sattva analyses the role of the Supervisor in an organization. This person is the life and blood of the firm and contributes immensely towards the realization of larger corporate goals. It is a role that comes with benign authority and calls for “getting things done” without disturbing morale. Therein lies the Supervisor’s joy and challenge.

Samatvam Academy wishes you love, peace, happiness, success, health and more in 2020. May all your dreams come true.

Warmly,
The Editorial Team

In this video anchored by Ms. Aarti Maheshwari, Dr. Sunil Maheshwari, Dean - Samatvam Academy and Mr. Dilbag Singh, faculty member articulate the fine nuances of a Supervisor’s role, wherein effectiveness comes not from authority but through genial temperament and trustworthiness.

The duo also explain the key takeaways from Supervisory Acumen – the flagship program from Samatvam Academy. More

3C's of Supervisory Acumen: Credibility, Commitment & Collaboration

The Supervisor being at the second level of the organizational hierarchy, requires a gentlemanly mix of qualities needed to function effectively. This note explains the three distinct roles that a Supervisor is required to perform:

a) An Operational role, wherein the workflow is managed through problem solving and decision making - so as to meet the targets in terms of output, timeliness, cost, and quality
b) A Communication role, whereby the supervisor serves as a two-way conduit between the management and the frontline employees.
c) A Supportive role, wherein the team members are encouraged and motivated to do their best.

Read the full note.